Shipping Policy

Effective Date: 01st Aug, 2026

At The Time Zone, we strive to deliver every order safely and promptly.

Order Processing

Orders are generally processed within 1–2 business days after payment confirmation.

Delivery Time

Estimated delivery timelines:

• Metro Cities: 2–5 business days
• Other Locations: 4–8 business days

Delivery timelines may vary depending on location, weather conditions, holidays, or courier partner delays.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

Order Tracking

Once your order is dispatched, you will receive tracking details via SMS, email, or WhatsApp.

Delivery Attempts

If delivery is unsuccessful due to incorrect address, customer unavailability, or refusal to accept the parcel, re-delivery charges may apply.

Damaged Package

If the package appears tampered with or damaged at the time of delivery, please refuse the delivery and contact our support team immediately with photographs.

Delays

While we work with reliable courier partners, delivery timelines are estimates and are not guaranteed.